Refund policy

Goddess Greens, we take great care in providing premium, high-quality products that we stand behind 100%. Due to the nature of our products, we do not accept returns or offer refunds for any reason other than issues related to damage or defects.

No Returns or Exchanges

• All sales are final.

• For health and safety reasons, we are unable to accept returns or exchanges on any products, even if unopened.

Damaged or Defective Products

If your order arrives damaged or defective, please notify us within 7 days of receiving your order. 

Email us at hannah@anourishingnotion.co.nz with your order number, a description of the issue, and photos of the damaged or defective product and packaging.

We will assess your claim and, if approved, send a replacement or issue a store credit.

Order Cancellations

Orders cannot be cancelled once they are processed. Please double-check your order details before completing your purchase.

Contact Us

If you have any questions or concerns, please don’t hesitate to contact us at hannah@anourishingnotion.co.nz

Lost or Damaged Items

We do our best to ensure your order arrives safely, but once your package is handed over to the courier, it’s out of our control. If your order is delayed, lost, or damaged in transit, please contact us at hannah@goddessgreens.co.nz and we’ll assist you in resolving the issue.

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